1. How do I find the website for my course?
2. How do I log in to the course website?
3. How do I sign up for a tutorial?  (Note: only for courses with online tutorial signup through CCNet)
4. "ERROR: Your student number is not in the class list." But I know I'm registered for the course.
5. "ERROR: Not a valid student number." What should I do?
6. I've forgotten my password. What should I do?
7. Several of my courses have CCNet websites. Do I need to log in to each one separately?
8. Where can I find my grades?
9. What is the activity log for?

1. How do I find the website for my course?

• Ask your course instructor for the web address
• Check the complete list of course websites on CCNet

Back to top

2. How do I log in to the course website?

• Go to the course website (click here if you need help finding it.)
• On the left side menu, click the "STUDENTS" link
• The first time you log in to a new course you must register by:
  • entering your student number (for identification)
  • creating a password (for security)
  • entering your date of birth (to allow verification if needed)
  • providing your email (for communication with instructors and fellow students)
  • specifying if you wish to receive emails ("Yes" is strongly recommended)
• Log in using your student number and password.

Back to top

3. How do I sign up for a tutorial?

• Log in to the course website
• From the Main Menu select "PERSONAL PROFILE"
• If tutorial signup is active, you will see a link that says "change"

Back to top

4. "ERROR: Your student number is not in the class list." But I know I'm registered for the course.

• Please contact your course staff to be added to the class list.
• See also the next question.

Back to top

5. "ERROR: Not a valid student number." What should I do?

• If your student number has zeros at the beginning, try entering it without the zeros when you log in.
• See also the previous question.

Back to top

6. I've forgotten my password. What should I do?

• On the login page, follow the password reset link to reset your password.
• Alternatively, contact your T.A. or course instructor to request a password reset.

Back to top

7. Several of my courses have CCNet websites. Do I need to log in to each one separately?

• You must register separately for each course website the first time you access it.
• If you use the same password on more than one website, you can log in to one of them and then move to any of the others without needing to log in again.
• If you forget your password, it will need to be reset separately on each course website. (in other words, don't forget your password!)

Back to top

8. Where can I find my grades?

• From the Main Menu select "GRADES"
• The instructor decides what information you will see, and when it will be available.
• This may include:
  • your own mark for any particular assignment
  • a graph showing the class distribution of grades for that assignment

Back to top

9. What is the activity log for?

• The activity log, accessibly from the Main Menu under "View Activities" serves students mainly as a security measure. If you suspect someone has discovered your password, you can check the activity log for any given period to see if it corresponds to your usage. If there are any discrepancies, change your password immediately.